Acknowledging Emotions in Job Change & Recruiting

Carol Metzner • January 7, 2022

Recently a LinkedIn connection commented on a posting that I put emotion in my recruiting. It implied that was not a good quality and one should focus on facts when talking to candidates. Job change, whether by choice or force, brings with it a myriad of emotions. When talking with potential candidates, I think it is critical to understand the “feelings” that accompany the logical factors that go into a decision to explore new opportunities.

Based on 35 years of my market specialty of executive search in the A/E sector, the majority of clients and candidates working with me are self-described logical thinking types. Recently, I read a description of logical thinking decision makers as one in which “skills require and involve a progressive analysis, for example, by weighing all available options, using facts and figures, and making important decisions based on the pros and cons. They do not take into account the elements of feelings and emotions.” Using logical thinking only and ignoring the strong emotions that are involved in leaving one employer for a next is a recipe for disaster.


Many of us spend more hours working then not. Even with Covid-19, our computers and phones keep us connected to colleagues and bosses. Board of Directors, leadership teams and project groups still meet. We foster connections that feel like an extension of our families. Leaving an employer means disappointing friends, colleagues, bosses and clients. Even when leaving for an outstanding career opportunity, it is common to experience some sense of loss. Not acknowledging the feelings involved will also lead candidates to be shocked when counter offers are made, which combine money and guilt. If one is fired from their job, then a host of rational and irrational emotions come up to the surface. Again, no acknowledgement will lead a candidate to possibly accept a bad job offer.



So, job change is rarely made without emotion. Utilizing logic and understanding the emotions with job change and decision-making can help you to make a solid, rational decision. Choosing a recruiter who understands both, can help you to navigate the less than smooth waters and get you successfully to your destination.


The Metzner Group Blog

When "The Client is Always Right" Isn't Always Right: Navigating Tough Decisions as an Executive Recruiter

By Carol Metzner • October 22, 2025
Last night, I had an unsettling phone call with a client. It pushed me to assess whether "the client is always right." Here is what I came up with: In executive recruitment, "the client is always right" is a guiding principle. After all, clients trust us to understand their needs, align with their vision, and deliver top-tier talent. But what happens when that principle collides with another: the duty to place candidates into environments where they can thrive? Every recruiter has that moment of realization—a client may seek a professional, but their leadership style, company culture, or expectations send up red flags. Perhaps their demands are unrealistic, or their treatment of candidates raises ethical concerns. These situations challenge recruiters to balance two critical priorities: maintaining client relationships and protecting candidates from potentially detrimental placements. As recruiters, we’re not just matchmakers but stewards of careers and livelihoods. Candidates trust us to help them take the next step in their professional journey. If a client demonstrates behaviors or values that could lead to a toxic environment, we must assess and address the situation with integrity. This doesn’t mean severing ties with challenging clients immediately. Open communication is key—have a candid conversation to understand their expectations and share your observations. Sometimes, clients are unaware of how their actions or words come across and are willing to adjust. However, if it becomes clear that their approach contradicts your commitment to ethical placements, it may be time to reconsider the partnership. Ultimately, I have decided that "the client is always right" has its limits. As an executive recruiter, my reputation hinges on filling roles and making placements that benefit both sides. Walking away from a mismatched client might feel like a loss in the short term, but in the long run, it reinforces my integrity and ensures the candidates I work with continue to see me as an ally in their careers. After all, my genuine client is the principle of finding the right fit—for everyone involved. What are your thoughts? #civilengineeringexecutivesearch #architectureexecutivesearch #executivesearch #AEP #ethics #recruiterinsights

Strategic Career Choices: Beyond the Bottom Line

By Carol Metzner • October 22, 2025
Many of us understand the significance of both short-term gains and long-term investments. When evaluating a new opportunity, the financial package plays a critical role—it reflects the value of your expertise and supports your aspirations, both today and in the future. However, compensation should not be the only compass. A truly strategic decision considers how the role aligns with your vision, challenges your abilities, and fuels your capacity to lead with impact. The right opportunity integrates financial reward with culture and mission that drive fulfillment, growth, and purpose. One should not accept an offer solely based on money, nor should one reject an offer solely because of financial reasons. Leadership is about balancing head and heart, value and vision. Let’s prioritize decisions that secure not just wealth but meaning. What principles guide your career decisions? #Architecture #CivilEngineering #ExecutiveSearch #Recruiter #AE #RecruiterInsights